Last updated: June 2025
We want you to feel confident trying EverReach. Here's exactly how our refund and cancellation terms work - no small print.
Your subscription starts with your first payment. Within 14 days of that first payment, you can request a full refund - no questions asked.
Once the initial 14-day window has passed, a refund can be requested within 7 days of the charge. Beyond those 7 days, the request is treated as a cancellation rather than a refund.
You can cancel your subscription at any time. No lock-in contracts. No cancellation fees. Your access continues until the end of the current billing period and you won't be charged again.
Email finance@everreach.io, or reach out to your customer success manager by email or WhatsApp. We'll process your request within 1 business day and confirm by email.
Refunds are returned to the original payment method and typically appear within 5-10 business days depending on your bank or card provider.
If you believe you've been charged in error, please reach out as soon as possible - we'll make it right.
Our finance team usually responds within 1 business day.